Welcome to Valley Bank of Glasgow’s Online Banking.
Now you can have a branch wherever there is an Internet connection! Whether you are at home,
the office, a hotel room or wherever you travel, you can visit your Valley Bank accounts.
FREQUENTLY ASKED QUESTIONS
Q. Is there any special software required?
A. No. Just an internet browser that supports 128-bit encryption. The following browsers are acceptable: Microsoft Internet Explorer® version 5.5 or higher (with Secure Sockets Layer support) or Netscape Communicator® version 6.2 or higher.
Q. Is Online Banking secure?
A. Yes. Besides using 128-bit encryption, Valley Bank’s Online Banking is built with several additional safeguards to ensure your account information remains secure. Should someone attempt to access your account portfolio using an incorrect password more than three times, Valley Bank will lock out the entire session from use. The lockout can only be cleared by a Valley Bank employee. Should you forget to logout of Online Banking, your session will automatically be terminated after 10 minutes of no activity.
Q. What if my ACCESS ID and/or PASSWORD don’t seem to work?
A. The most common issue is the placement of your CAPS LOCK key, your PASSWORD is case sensitive. The second most common issue is a complete lock out of your account. As a security feature, we lock out all accounts if an incorrect PASSWORD is entered three times. The only way to reset a lock out is to send us an e-mail using the “contact us” section of this web site or by calling (406) 228-4364 during regular business hours.